ITIL Managing Professional (MP)

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About Course

This ITIL® Managing Professional (MP) Master’s Program provides practical and technical knowledge to pass the ITIL Managing Professional exam and obtain ITIL Managing Professional designation. This program covers the key concepts necessary to run IT-enabled products, services, teams, and workflows.

Description

The ITIL framework was developed as a source of best practices for service management and is used globally by organizations to establish and improve their IT operations. ITIL 4 is the latest version of the world’s most popular ITSM framework. This ITIL Managing Professional program will take you through the following four ITIL modules to help you achieve the ITIL Managing Professional (MP) designation.
ITIL 4 Strategist: Direct, Plan, and Improve
ITIL 4 Specialist: Create, Deliver, and Support
ITIL 4 Specialist: Drive Stakeholder Value
ITIL 4 Specialist: High Velocity IT
This ITIL Managing Professional training focuses on key concepts and dimensions of service management, ITIL service value system, and ITIL guiding principles and practices. This course will help you understand how to use ITIL tools and techniques to improve efficiency and the customer experience.
With more than 30 hours of high quality elearning content and simulation exams, this program will put you on the path to becoming an ITIL Managing Professional.

Who This Course is for

This ITIL Managing Professional course is best suited for professionals in IT service management who want to achieve the ITIL Managing Professional (MP) designation, including :

  • CIOs, CTOs, and IT directors
  • Project managers
  • Vendor managers
  • Account managers
  • IT service managers and IT architects
  • Service delivery managers
  • System administrators and analysts
  • Operations managers and database administrators
  • Process owners and practitioners
  • Service delivery professionals and quality analysts

Topics for this course

5 Lessons

Course 1 – ITIL® 4 Strategist: Direct, Plan, and Improve

ITIL® 4 Strategist: Direct, Plan, and Improve

Course 2 – ITIL® 4 Specialist: Create, Deliver, and Support

Course 3 – ITIL® 4 Specialist: Drive Stakeholder Value

Course 4 – ITIL® 4 Specialist: High Velocity IT

Master’s Certificate*You will get individual certificates for each course.

Free

Material Includes

  • 365 days course accessAccess to all ITIL 4 MP higher-level courses
  • Exam vouchersVouchers are provided for all ITIL MP higher-level courses
  • Become ITIL Managing Professional(MP)Get certified as an ITIL 4 Specialist and Strategist
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Target Audience

  • This ITIL Managing Professional course is best suited for professionals in IT service management who want to achieve the ITIL Managing Professional (MP) designation, including :
  • CIOs, CTOs, and IT directors
  • Project managers
  • Vendor managers
  • Account managers
  • IT service managers and IT architects
  • Service delivery managers
  • System administrators and analysts
  • Operations managers and database administrators
  • Process owners and practitioners
  • Service delivery professionals and quality analysts

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